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We solve companies' warranty and post-warranty service

Fitness machines

Garden machines

E‑bikes and e‑scooters

Tools

Personal devices

Home electronics

Gastronomy

Electronic toys

RepairSYS moves product service into the 21st century

We have set a clear goal. Provide real service to our customers. From the beginning to the end, from the reclamation, through the repair itself to a detailed statement of repairs and analytics. Based on the principle of shared capacities of our technicians and contractual partners, we can optimize travel distances to customers or pick up the product and take it to our service. Our customers save time and money.

Through our own SW solution and dispatch, we manage the operation of service orders, simplify administration and enable continuous evaluation of service orders by customers. Thanks to our experience, we achieve a high percentage of repairability with an emphasis on maximum circular effect.

Jan Charvát
CEO & Founder of Opravarna and RepairSYS
We have trust of:
logoBauhaus
logoDecathlon
logoAlza
logoMall
logoMinisterstvo životního prostředí
logoImpact hub
logoPartners
logoGoogle for Nonprofits
logoMicrosoft
logoAsekol
logoTipa
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We are offering new  job opportunities to service technicians and small service companies.

 

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6 reasons why to use RepairSYS as a service partner

Complexity

We can  basically repair any product from electronics to garden equipment. Thanks to a wide network, we are able to build a service network exactly according to your preferences in a short space  of time. You will be assigned with a partner with experience in the field of electrical appliances, tools, garden equipment, fitness, ...

Save money

We will take care of servicing your products from A-Z. From placing the order, process of the repair, analyzing to a detailed statement of the work of our technicians and invoicing, so that you can take care of what you do best - selling the actual product. Leave warranty and post-warranty service to us.

Monitoring and evaluation

You simply just place an order and you and your customers can monitor it´s status at all times. After the repair, the customer will receive an email with notification. This significantly reduces the administrative burden on your employees. The end customer will eventually evaluate our technicians to make sure that we represent you well.

User affability

The simplicity of using RepairSYS allows multi-user work, substitutability and fast intuitive use. In addition, RepairSYS allows integration into websites and entering service requests directly by customers or connecting to the company's system via the Api interface.

Professional approach and a high percentage of repairability

Before the actual start of the cooperation, the service team is trained, the service documentations  are studied and revised, and the management of spare parts is optimized. This achieves an extremely high percentage of repairability. We also use modern technologies such as video diagnostics.

Enviroment

Did you know that by repairing products, you prevent CO2 emissions, local emissions, waste, save minerals and allow work to local people? We have the environment right in our DNA. We repair everything possible, whatcan not be reapired we disassemble it into spare parts or ecologically dispose.

Customized intelligent custom system

The online RepairSYS system enables simple and clear entry, monitoring, evaluation and billing of service repairs, including the management of spare parts .

History of the company

2014

Launch of the website www.opravarna.cz for end customers

2018

The largest network for repairs in the Czech Republic, 2000+ technicians

2019

Beginnig of B2B model - warranty repairs for international retail chains - Decathlon, Mall

2021

Entering Austrian and Slovak market.

Opening of our new store and service in Prague, taking an investment, birth of our custom system RepairSys, new customers: Bauhaus, Alza, ...

2022

Entry into other European countries

Questions and answers

In which regions do you operate?

We have technicians all over the Czech Republic, we can repair products right at the customers or have them delivered by transport companies. We are also starting to operate in Slovakia and Austria.

Can anyone become a repairman?

We accept any professional technicians or small businesses. You have to be authorized to operate in the areas where you are assigned. For example - electritians , the relevant decree is required. Register in our database. We will contact you,sign a contract together, register you in the system, or send you for training and you can start repairing.

Can I order a repair from you as an end customer?

RepairSys is intended for customers only. In the Czech Republic, the website www.opravarna.cz operates for end customers. In other countries, we are preparing an application for end customers.

Our team

Mgr. Jan Charvát

CEO & Founder of Opravárna and RepairSYS

 
+420 725483292
honza@opravarna.cz

Ing. Marian Nekula

Service Manager

 
+420 704 772 133
marian@opravarna.cz

Emma Youngová

Administrative work & Marketing

 
+420 723 232 879
zakazky@opravarna.cz

Petr Hubner

Business Manager

 
+420 602 311 983
petr@opravarna.cz

Get in contact with us!

zakazky@opravarna.cz

+420 277 271 260

Pod Sychrovem I, 28a
Praha — Michle, 10100
RepairSys s.r.o.

IČ: 03546926
DIČ: CZ03546926