We solve companies' warranty and post-warranty service
We have set a clear goal. Provide real service to our customers. From the beginning to the end, from the reclamation, through the repair itself to a detailed statement of repairs and analytics. Based on the principle of shared capacities of our technicians and contractual partners, we can optimize travel distances to customers or pick up the product and take it to our service. Our customers save time and money.
Through our own SW solution and dispatch, we manage the operation of service orders, simplify administration and enable continuous evaluation of service orders by customers. Thanks to our experience, we achieve a high percentage of repairability with an emphasis on maximum circular effect.
CEO & Founder of Opravarna and RepairSYS
Cooperation with the ReapirSys platform is an opportunity for Alza to provide fast and high-quality products for which we do not have service provision on the market by the manufacturer.
In the future, we can expect the expansion of cooperation with regard to the expansion of our portfolio.
RepairSYS technicians repair for us directly at our customers
fitness machines for the third year in a row throughout the Czech Republic. If our employees can't handle the repair, the Repair Shop will take care of the whole thing with them
order from start to finish and we don't have to worry about almost anything. It saves
us the capacity of our people in stores. They are also able to assemble new machines directly at the customer's home.
We are offering new job opportunities to service technicians and small service companies.
Don't hesitate to join us!
6 reasons why to use RepairSYS as a service partner
We can basically repair any product from electronics to garden equipment. Thanks to a wide network, we are able to build a service network exactly according to your preferences in a short space of time. You will be assigned with a partner with experience in the field of electrical appliances, tools, garden equipment, fitness, ...
We will take care of servicing your products from A-Z. From placing the order, process of the repair, analyzing to a detailed statement of the work of our technicians and invoicing, so that you can take care of what you do best - selling the actual product. Leave warranty and post-warranty service to us.
You simply just place an order and you and your customers can monitor it´s status at all times. After the repair, the customer will receive an email with notification. This significantly reduces the administrative burden on your employees. The end customer will eventually evaluate our technicians to make sure that we represent you well.
The simplicity of using RepairSYS allows multi-user work, substitutability and fast intuitive use. In addition, RepairSYS allows integration into websites and entering service requests directly by customers or connecting to the company's system via the Api interface.
Before the actual start of the cooperation, the service team is trained, the service documentations are studied and revised, and the management of spare parts is optimized. This achieves an extremely high percentage of repairability. We also use modern technologies such as video diagnostics.
Did you know that by repairing products, you prevent CO2 emissions, local emissions, waste, save minerals and allow work to local people? We have the environment right in our DNA. We repair everything possible, whatcan not be reapired we disassemble it into spare parts or ecologically dispose.
The online RepairSYS system enables simple and clear entry, monitoring, evaluation and billing of service repairs, including the management of spare parts .
We are committed to the circulating economy. Products should circulate in the economy as long as possible. Repairing them is one way to achieve this. We save CO2 by not having to produce new products and optimizing the travel distances to service orders. We support the Green deal, we have won several environmental awards and we help companies with their sustainability goals.
Launch of the website www.opravarna.cz for end customers
The largest network for repairs in the Czech Republic, 2000+ technicians
Beginnig of B2B model - warranty repairs for international retail chains - Decathlon, Mall
Entering Austrian and Slovak market.
Opening of our new store and service in Prague, taking an investment, birth of our custom system RepairSys, new customers: Bauhaus, Alza, ...
Entry into other European countries
We have technicians all over the Czech Republic, we can repair products right at the customers or have them delivered by transport companies. We are also starting to operate in Slovakia and Austria.
We accept any professional technicians or small businesses. You have to be authorized to operate in the areas where you are assigned. For example - electritians , the relevant decree is required. Register in our database. We will contact you,sign a contract together, register you in the system, or send you for training and you can start repairing.
RepairSys is intended for customers only. In the Czech Republic, the website www.opravarna.cz operates for end customers. In other countries, we are preparing an application for end customers.
+420 704 772 133
+420 608 15 49 49
+420 602 311 983